No Hassle Returns
If you are not satisfied with your purchase, you may return the item in its original condition/packaging within 30 days for a full refund (less shipping costs). Apparel cannot be washed or worn, and must be returned with tags. Sales/gift receipts must accompany each return. We cannot accept returns of open CDs or DVDs, unless they are defective. Defective items may be exchanged for the identical item.
Returns should be sent to the following address:
Country Music Hall of Fame and Museum
Attention: Retail Returns
222 5th Avenue South
Nashville, TN 37203
When returning merchandise, please send your item(s) and packing slip via an insured and prepaid method. Be sure to include the reason for your return or exchange. Shipping and handling fees are nonrefundable.